Lanz Bullshit Forum » Any ideas what could be causing the problem?

Hello,

Our print server runs Windows Server 2003 and has 169 shared printers. They all print through HP TCP/IP ports to printers with Jet Direct cards.

For the last two months, we've had a problems with random queues getting stuck. Once or twice a week, some print queue will get backed up, and nobody can clear it out. The printer is online and functioning properly, but documents won't clear the queue. When we restart the Print Spooler service, the queue clears out.

The wierd part is that when one queue freezes up, the oter queues keep working fine. I would think that, if the Spooler service had problems, all printers would stop printing. But it's just one random queue at a time.

The event logs don't show any wierd errors. The system has plenty of hard drive space, and the CPU and hard drive aren't getting hit too hard.

Any ideas what could be causing the problem?

Please help.

I didn't find the right solution from the internet.

References:
https://arstechnica.com/civis/viewtopic.php?t=117821
Animate Graphics

Thank you.